Shipping & Returns

Postage and Packaging

Postage and packaging costs £2.50. We use Royal Mail second class to post all orders, if you require a faster service please contact us before you pay. 

 

We have done our best to ensure that as much of our packaging as possible is recyclable or biodegradable. So much so that this applies to everything that we sell apart from the magic key and button. Please help our environment by recycling or composting where possible. Thank you!

As our personalised products are printed to order they will be dispatched 1-2 days from order and then please allow 3-5 working days for delivery. For all orders placed after 1pm on a Friday, they will be dispatched in the following Monday's post. 

If you have any questions regarding this please get in contact via our form on our contact page. 

Return & Exchange Policy

In the event you are unhappy with your order in anyway please contact us and we will do our best to resolve the issue as quickly as possible for you. We regret we are unable to refund or exchange any personalised products as they are made to order. 

For items that can be returned we regret we are unable to refund postage costs.

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